{"id":4002,"date":"2023-01-26T10:15:39","date_gmt":"2023-01-26T09:15:39","guid":{"rendered":"https:\/\/www.veracash.com\/?page_id=4002"},"modified":"2026-05-12T15:08:58","modified_gmt":"2026-05-12T13:08:58","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.veracash.com\/fr\/contact","title":{"rendered":"Contactez le Support Client"},"content":{"rendered":"

[vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb3″ bottom_padding=\u00a0\u00bb3″ overlay_color=\u00a0\u00bbcolor-128411″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ content_parallax=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb179997″ overlay_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb2″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/1″ uncode_shortcode_id=\u00a0\u00bb697637″][vc_custom_heading heading_semantic=\u00a0\u00bbh1″ text_size=\u00a0\u00bbh1″ sub_reduced=\u00a0\u00bbyes\u00a0\u00bb text_uppercase=\u00a0\u00bb\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb165627″ subheading=\u00a0\u00bbNotre \u00e9quipe r\u00e9pond \u00e0 toutes vos questions, du lundi au vendredi.\u00a0\u00bb]Contacter l’\u00e9quipe de support Veracash[\/vc_custom_heading][vc_empty_space][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/3″][vc_button size=\u00a0\u00bbbtn-sm\u00a0\u00bb border_width=\u00a0\u00bb0″ link=\u00a0\u00bburl:https%3A%2F%2Fsupport.veracash.com%2Ffr|title:Lien%20vers%20le%20centre%20d’aide\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb103994″]Consulter le centre d’aide[\/vc_button][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″][uncode_socials][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0″ back_color=\u00a0\u00bbcolor-128411″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ content_parallax=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb171387″ back_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/1″ uncode_shortcode_id=\u00a0\u00bb239471″][vc_custom_heading uncode_shortcode_id=\u00a0\u00bb137278″]Vous \u00eates Client\u00b7e[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb2″ bottom_padding=\u00a0\u00bb3″ back_color=\u00a0\u00bbcolor-128411″ overlay_alpha=\u00a0\u00bb50″ equal_height=\u00a0\u00bbyes\u00a0\u00bb gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ content_parallax=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb131893″ back_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbjustify\u00a0\u00bb gutter_size=\u00a0\u00bb2″ back_color=\u00a0\u00bbcolor-180149″ overlay_alpha=\u00a0\u00bb50″ radius=\u00a0\u00bbstd\u00a0\u00bb preserve_border=\u00a0\u00bbyes\u00a0\u00bb shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb3″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/3″ uncode_shortcode_id=\u00a0\u00bb199798″ back_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb][vc_single_image media=\u00a0\u00bb12026″ media_width_percent=\u00a0\u00bb100″ uncode_shortcode_id=\u00a0\u00bb864384″][vc_custom_heading heading_semantic=\u00a0\u00bbh3″ uncode_shortcode_id=\u00a0\u00bb496299″]Carte vol\u00e9e ou perdue ?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb759605″]En cas de perte ou de vol de votre carte, vous avez la possibilit\u00e9 de bloquer temporairement ou faire opposition sur votre carte directement sur votre Espace Membre ou depuis l’application mobile, dans la rublique Ma carte de Paiement > S\u00e9curit\u00e9.<\/strong>[\/vc_column_text][vc_empty_space empty_h=\u00a0\u00bb2″][vc_button size=\u00a0\u00bblink\u00a0\u00bb btn_link_underline=\u00a0\u00bbbtn-underline-out\u00a0\u00bb icon_position=\u00a0\u00bbright\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb455460″ link=\u00a0\u00bburl:https%3A%2F%2Fwww.veracash.com%2Ffr%2Fmon-compte%2Fma-veracarte%23block|title:Lien%20vers%20la%20page%20s%C3%A9curit%C3%A9%20de%20l’Espace%20membre\u00a0\u00bb icon=\u00a0\u00bbfa fa-arrow-right2″]Bloquer ou faire opposition[\/vc_button][\/vc_column][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbjustify\u00a0\u00bb gutter_size=\u00a0\u00bb2″ back_color=\u00a0\u00bbcolor-180149″ overlay_alpha=\u00a0\u00bb50″ radius=\u00a0\u00bbstd\u00a0\u00bb shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/3″ uncode_shortcode_id=\u00a0\u00bb956298″ back_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb][vc_single_image media=\u00a0\u00bb12309″ media_width_percent=\u00a0\u00bb100″ uncode_shortcode_id=\u00a0\u00bb155581″][vc_custom_heading heading_semantic=\u00a0\u00bbh3″ uncode_shortcode_id=\u00a0\u00bb297596″]Vous avez besoin d’aide ?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb154846″]Vous pouvez nous contacter par les canaux suivants :<\/p>\n